Catching up on an episode of the NBC show “Parks & Recreation” from a few weeks back, Rob Lowe’s character is talking about going to a Japanese restaurant and he enthusiastically blurts out a few random words, including “Kaizen!” Completely out of context for anything related to continuous improvement, but still fun to hear.
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen. Learn more about Mark’s on-site and public workshops. He is also the Chief Improvement Officer for the technology company KaiNexus.